What if I am physically unable to haul my cart to my designated pick-up location?

The new carts are on wheels, making them easier to maneuver than free-standing trash cans and heavy-filled garbage bags. However, trash pick-up service closer to your house is available for a small additional fee of $6.60/month – or $1.65 per week.

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1. How do I find out my trash pick up days and location?
2. Can I still use my old trash can? If not, what do I do with it?
3. What if one polycart is not enough for my family?
4. What time does my cart need to be placed at my designated pick-up location?
5. Do I need to move my polycart after my trash is picked up?
6. What can I place in the polycart?
7. What if I am physically unable to haul my cart to my designated pick-up location?
8. What if I miss my collection day, or I am late putting out my trash?
9. Are you still picking up bulky items?
10. Will the schedule change on holidays?
11. What if my cart is damaged or stolen?
12. What if I move, do I take my cart?
13. Is there a hardship rate?
14. How do I pay my bill?