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Utilities Department
Utility Billing and Setting Up Services
Utility bill payments may be made over the phone at 1-844-215-7377, online at Online Bill Pay, or dropped off at our two drop box locations: 811 W Laurel Street, and 120 N. 6th Street.
To start, stop, or transfer service call 620-332-2500, Option 3, Monday - Friday, 8 AM - 12 PM and 1 PM to 5 PM. A copy of your social security card and drivers license is required to set up services.
Residential Service Application Commercial Service Application
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Waste Water Treatment Plant
The Waste Water Treatment Plant is a fully automated, state of the art facility that treats all the raw sewage generated in the community.
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Water Treatment Plant
The Water Treatment Plant provides clean, safe drinking water, exceeding all State and Federal guidelines in quality and clarity.
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Water/Sewer Department
The City of Independence Water and Sewer Department is responsible for the installation, operation and maintenance of the water and sewer mains.
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