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Utility bill payments may be made over the phone at 1-844-215-7377, online at Online Bill Pay, or dropped off at our two drop box locations: 811 W Laurel Street, and 120 N. 6th Street.
To start, stop, or transfer service call 620-332-2500, Option 3, Monday - Friday, 8 AM - 12 PM and 1 PM to 5 PM. A copy of your social security card and drivers license is required to set up services.
New Service Application Automatic Payments - Bank Draft Hardship Rates Application
The Waste Water Treatment Plant is a fully automated, state of the art facility that treats all the raw sewage generated in the community.
The Water Treatment Plant provides clean, safe drinking water, exceeding all State and Federal guidelines in quality and clarity.
The City of Independence Water and Sewer Department is responsible for the installation, operation and maintenance of the water and sewer mains.